NHS Scotland Customer Story

ServiceNow

Deryck Mitchelson, Director of National Digital and Security, National Services Scotland, shares with us how the NHS employed ServiceNow and a data-centric strategy to manage the outbreak. Alison Myles, Director the Angus Carers Centre, provides context on the additional burden place on people caring for loved ones at home in the midst of a public health emergency. We also hear from Shona Moyes, an unpaid carer who shares how she struggled to keep her son Gregor safe through the worst of the pandemic.